Notices

regarding "Game link and data transfer"

2018/05/24
‘Dragon Ball Legends’ regarding "Game link and data transfer"


Thank you for your continued support for service and products of BANDAI NAMCO Entertainment Inc.
 
We apologize that account recovery requisition for this application sent to this support desk is not being accepted
We ask for your kind understanding.
Please keep control of your account by yourself,
Because mutually linked function with SNS account is built in this application.
Please note that support team will not be able to give assistance regarding data transfer, for those who have lost their account by not linking their game with SNS account.


■How to link your game with SNS ID

*Mutually linked function with SNS account can be used
by selecting ‘Data transfer’ in support button at the lower right of the title screen or `Others‘ in Menu.
* Please refrain from using this reply for reproduction or releasing.


※Warnings※
・"Chrono Crystal" cannot be transferred when conducting a device transfer between different OS types.
・If you have not linked the game with either your SNS account, you will not be able to perform your data transfer.
・Support team will not be able to give assistance regarding data transfer, for those who have lost their account by not linking with their SNS account. Please do manage your account data yourself.
・Please do not share your transfer information with third party, or announce it publicly.

 
We hope you continue to enjoy playing ‘Dragon Ball Legends’
 
BANDAI NAMCO Entertainment Inc.