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About responses
- ・According to the content or timing of your inquiry (weekends, public holidays, or our company`s non-operational periods), we might need additional time to respond, or we may not be able to answer.
- ・Please refrain from duplicating or secondary use of part or all of our response for any other purposes.
- ・If you set up domain level email filter, please ensure you can receive emails from "net.bandai.co.jp".
- ・The personal information you submit will be used for the following purposes:
- ①Responding to and managing inquiries
- ②Analyzing our service and product operations
- ③Planning, developing, and improving our products and services
- Regarding our personal data protection policy, please refer to our company`s Privacy Policy. (Privacy Policy)
- ・The email address you provided may be shared with our group companies.
- ・Only submit personal information if we specifically request it and deem it necessary.
- ・If your inquiry contains excessive demands or malicious complaints, we may refuse to respond and take appropriate action by contacting the police or lawyers.