DIGIMON UP
Google Play
Before your inquiry
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Official Account
There may be announcements posted by the official account.
[Important] Regarding an Issue Preventing Some Accounts from Logging In
Thank you for playing DIGIMON UP!
We have currently identified the following issues.
We apologize for any inconvenience caused and ask for your patience while we work on a fix.
▼Current Issues
・Some accounts are unable to log in Once again, we apologize for any inconvenience caused.
We hope you continue to enjoy DIGIMON UP.
About responses
- ・According to the content or timing of your inquiry (weekends, public holidays, or our company`s non-operational periods), we might need additional time to respond, or we may not be able to answer.
- ・Please refrain from duplicating or secondary use of part or all of our response for any other purposes.
- ・If you set up domain level email filter, please ensure you can receive emails from "net.bandai.co.jp".
- ・The personal information you submit will be used for the following purposes:
- ①Responding to and managing inquiries
- ②Analyzing our service and product operations
- ③Planning, developing, and improving our products and services
- Regarding our personal data protection policy, please refer to our company`s Privacy Policy. (Privacy Policy)
- ・The email address you provided may be shared with our group companies.
- ・Only submit personal information if we specifically request it and deem it necessary.
- ・If your inquiry contains excessive demands or malicious complaints, we may refuse to respond and take appropriate action by contacting the police or lawyers.