Contact Customer Support

Notices

FAQ　236

  • NAMCO
  • MUSEUM
  • ARCHIVES
  • Vol
  • 1
How to Play & Controls
What are the possible causes of failure in creating a 3D model?
Billing Related
Purchased are not reflected
Troubleshooting
What OS are supported?
Troubleshooting
What OS are supported?
How to Play & Controls
What is Awake and Z Awake.
Others
About Dragon Ball Official Site Inquiries
Troubleshooting
Which OS are compatible with the app?
Others
What OS are supported?
Troubleshooting
What OS are supported?
Troubleshooting
What OS are supported?
Billing Related
Cancelling your subscription
Data Transfer
The Rainbow Gems I received are not showing up. What should I do?
Troubleshooting
Which OS are compatible with the app?
Troubleshooting
What OS are supported?
How to Play & Controls
What happens when HP goes to 0?
Troubleshooting
What OS are supported?
Troubleshooting
What OS are supported?
How to Play & Controls
The game crashed during a Recruit. How can I check the results?
How to Play & Controls
The mission “Have friendly conversations with companions at Home: x{0}” cannot be completed.
Others
What OS are supported?
Others
What OSs are supported?
Billing Related
How to Cancel the subscription
How to Play & Controls
I can't install the app.
Billing Related
My in-app purchase is failed. Please help me.
Others
I transferred the guild master authority. Can I get them back?
Data Transfer
How can I transfer my game data to another device?
How to Play & Controls
What are the required size and format for the videos for generation of 3D model?
Others
Which smartphones OS are supported?
Data Transfer
How Can I link my game data.
Data Transfer
How Can I link my game data.
Data Transfer
【IF】 Can I transfer game data between different OS/PF?
Data Transfer
[With video] How can I transfer my game data to another device?
How to Play & Controls
Troubleshooting
Matching may fail, take a long time, or communication errors during battle
How to Play & Controls
What Is the Market?
How to Play & Controls
Cannot add a Friend even though there is space in the Friends list. What should I do?
Data Transfer
I failed to complete social media account authentication
How to Play & Controls
How can I form a party?
Billing Related
Where can I find order numbers?
Billing Related
Please let me know how to cancel the boost mode subscription.
How to Play & Controls
The game is crashed in the middle of a summon. I want to check the result of the summon.
How to Play & Controls
If a unit that has already undergone Limit Break is used as Limit Break materials, can its Limit Break stage be carried over?
Data Transfer
【iOS】About Data Link Methods and Important Notes
Data Transfer
【Android】About Data Link Methods and Important Notes
How to Play & Controls
Is there any restrictions or penalties for saving or publishing prohibited 3D model data?
How to Play & Controls
I did not receive the first-time clear reward from the story event "Resurrection of ‘F’." Why?
Others
I have received a "communication error" or "No_method_error" message and can't play the app.
Billing Related
The purchased Dragon Gems are not reflected
Data Transfer
[Important] How do I migrate my data?
Billing Related
【Android】Purchased Rainbow Gems are not showing up in the app. What should I do?
Billing Related
Purchased Rainbow Gems are not showing up in the app. What should I do?
Return to Customer Support TOP