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FAQ　228

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Troubleshooting
Which OS are compatible with the app?
Others
What OS are supported?
Troubleshooting
What OS are supported?
Troubleshooting
Supported Operating Systems (Android)
Troubleshooting
What OS are supported?
Billing Related
Cancelling your subscription
Troubleshooting
What OS are supported?
Ways of utilization
Is there a point of contact for inquiries about Xsolla?
Others
What is a promotion code?
Others
About Dragon Ball Official Site Inquiries
Data Transfer
The Rainbow Gems I received are not showing up. What should I do?
Troubleshooting
Which OS are compatible with the app?
Troubleshooting
What OS are supported?
How to Play & Controls
What happens when HP goes to 0?
How to Play & Controls
What is Skill Record Limit Break?
Troubleshooting
What OSs are supported?
Troubleshooting
What OS are supported?
How to Play & Controls
The game crashed during a Recruit. How can I check the results?
Others
What OS are supported?
Others
What OSs are supported?
Billing Related
How to Cancel the subscription
Data Transfer
[Important] How do I set my password?
Others
How to Play & Controls
The mission: “Clear Showdown! Buggy the Genius Jester trial quest 1 time!” cannot be completed
How to Play & Controls
I can't install the app.
Billing Related
My in-app purchase is failed. Please help me.
Others
I transferred the guild master authority. Can I get them back?
Troubleshooting
Supported Operating Systems (iOS)
How to Play & Controls
What are the required size and format for the videos for generation of 3D model?
Others
Which smartphones OS are supported?
Billing Related
The purchased Dragon Gems are not reflected
How to Play & Controls
What do you mean by "A rank of 3, 4, or 5 repeated digits" as rewards of the World Tournament?
Data Transfer
[With video] How can I transfer my game data to another device?
How to Play & Controls
Troubleshooting
Matching may fail, take a long time, or communication errors during battle
How to Play & Controls
Cannot add a Friend even though there is space in the Friends list. What should I do?
How to Play & Controls
How can I form a party?
Billing Related
Where can I find order numbers?
Billing Related
Please let me know how to cancel the boost mode subscription.
How to Play & Controls
The game is crashed in the middle of a summon. I want to check the result of the summon.
How to Play & Controls
If a unit that has already undergone Limit Break is used as Limit Break materials, can its Limit Break stage be carried over?
Data Transfer
How Can I link my game data.
Data Transfer
How Can I link my game data.
Data Transfer
【IF】 Can I transfer game data between different OS/PF?
Data Transfer
【iOS】About Data Link Methods and Important Notes
Data Transfer
【Android】About Data Link Methods and Important Notes
Data Transfer
[Important] How do I migrate my data?
Others
How to Submit an Inquiry
Billing Related
Ever since the “Software License Agreement For iTunes" popup started to appear I am unable to purchase Dragon Stones.
Billing Related
Please let me know how to cancel the boost mode subscription.
Billing Related
Please let me know about "Boost Mode Validity Period".
Troubleshooting
What OS are supported?
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