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FAQ　171

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  • PIECE
  • WORLD
  • SEEKER
How to Play & Controls
What is the ONE PIECE Portrait Generator?
How to Play & Controls
What is Berries?
How to Play & Controls
Connection errors occurring during battle
Troubleshooting
A message that reads "Your connection is unstable" displays during battle rendering you unable to perform any actions
Others
I have submitted an inquiry, but more than one day has passed and I have not received a response. When will you respond?
Billing Related
【Web Store】I want to know which game account is linked to my Bandai Namco ID account.
How to Play & Controls
What do you mean by "A rank of 3, 4, or 5 repeated digits" as rewards of the World Tournament?
Billing Related
【Web Store】I want to know which Bandai Namco ID account is linked to my game account.
How to Play & Controls
After starting to use Multi-Login, my league rank has decreased.
Troubleshooting
A message that reads "Abnormal data has been detected" displays during battle and causes the battle to end
Data Transfer
What is Multi-Login?
How to Play & Controls
I cannot receive my rewards. (League rewards, ranking rewards, login bonuses, etc.)
Data Transfer
If I delete the mobile version of the app, will my play data be deleted?
Billing Related
Troubleshooting
Items purchased from the Web Store are not appearing in the app
How to Play & Controls
I cleared a battle/mission but was not able to gain the reward for clearing it. Why is that?
Billing Related
How to Play & Controls
I can't find the "Rainbow Diamonds" that I was supposed to have purchased/received.
Data Transfer
I failed to complete social media account authentication
Data Transfer
I forgot my Transfer Code. What should I do?
Data Transfer
[With video] How can I transfer my game data to another device?
Data Transfer
[Important] How do I set my password?
Others
How to Play & Controls
The mission: “Clear Showdown! Buggy the Genius Jester trial quest 1 time!” cannot be completed
Data Transfer
Can I back up my game data to an external storage device?
Others
I keep getting the same character in Rare Recruit
How to Play & Controls
How to change the language of the app
How to Play & Controls
How to protect messages from being deleted
Data Transfer
I accidentally sold a character or used them as Boosters. Can the character be restored?
Others
The screen is frozen and I cannot operate the app. What should I do?
Others
What OS are supported?
Others
What OSs are supported?
Registration/Cancel
Data Transfer
I cannot use the Web Store
Data Transfer
I expanded my Character Box, but the limit did not increase. What should I do?
Data Transfer
I restored stamina using Rainbow Gems, but my stamina did not increase. What should I do?
Data Transfer
The Rainbow Gems I received are not showing up. What should I do?
How to Play & Controls
If I change the time settings on my device, will this affect the game?
How to Play & Controls
How to Protect or Delete Mail
Others
If You Find a User Violating the Terms of Service
Data Transfer
It displays error code 「S-0101-024」
Data Transfer
I want to change the Steam account linked with Multi-Login.
How to Play & Controls
Can I receive login bonuses on both the PC version (Steam) and the mobile version?
How to Play & Controls
Can Rainbow Diamonds be shared between the mobile version and PC version (Steam)?
How to Play & Controls
Will all data be shared after Multi-Login?
How to Play & Controls
The rankings are different between the PC version (Steam) and the mobile version.
How to Play & Controls
League ranks are different between the PC version (Steam) and the mobile version.
Data Transfer
【iOS】About Data Link Methods and Important Notes
Data Transfer
【Android】About Data Link Methods and Important Notes
Others
Which smartphones OS are supported?
Troubleshooting
Which OS are compatible with the app?
Data Transfer
[Important] What is “Back-Up Data with SNS”?
Billing Related
After transferring the game data, all Mail and Friend Requests were reset
How to Play & Controls
The game crashed during a Recruit. How can I check the results?
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