I failed to complete social media account authentication
If the message “Authentication was not successful” appears when attempting to use “Back-Up Data with SNS”,
one of the following may be the cause.
1.Your social media account is already linked to other play data.
*You must unlink the previously linked play data from your social media account before proceeding.
2.Incorrect social media account ID or password was entered.
3.The social media service is currently unavailable.
If you are experiencing the issues described in points 2 or 3,
please contact the relevant social media provider for further assistance.
If you can not find possible solutions from FAQ, please send your inquiry from below.
Please send your messages regarding our network contents via the following form. We will forward them to the relevant department.
We do not provide individual replies, but your messages will be passed on to the appropriate department.