Q

I forgot my [Data transfer code]. What can I do now?
Data Transfer

A
If you have forgotten the Transfer Code that has already been given to you, you will need to provide the information related to the account you were using for investigation/confirmation. Please contact us from the data recovery window below. For data recovery support, please be sure to contact the data recovery window by yourself.
https://bncrssup.channel.or.jp/Remedies/index/O3DF
*If the recovery criteria are not met, we may not be able to issue a Transfer Code. Please note that detailed standards regarding data recovery are not disclosed individually.
*If you have completed data linking using a third-party account, you will not be able to transfer data using the Transfer Code.
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