Q

I forgot my Transfer Code. What should I do?
Data Transfer

A

If you have forgotten the Transfer Code that has already been issued to you, you will need to provide information related to the account you were using for investigation/confirmation. Please contact us from the data recovery service below.
For data recovery support, please be sure to contact the data recovery service yourself.

*If the recovery criteria are not met, we may not be able to issue a Transfer Code.
  Please note that detailed standards regarding data recovery are not disclosed individually.
*If you have completed data linking using a third-party account, you will not be able to transfer data using the Transfer Code.

Was this QA useful?
Useful
Couldn't resolve even following the steps.
Q&A content didn't match
Content was outdated
Not helpful (Other reasons)
Inquiries

If you can not find possible solutions from FAQ, please send your inquiry from below.

Support Form
Comments and Requests

Please send your Comments and Requests from below, which will be forwarded to the responsible departments.
We cannot respond to inquires received from「 Comments and Requests」form , however we will forward them to responsible departments.

Comments and Requests
Return to FAQ List Page
Return to Customer Support TOP