I forgot my Transfer Code. What should I do?
If you have forgotten the Transfer Code that has already been issued to you, you will need to provide information related to the account you were using for investigation/confirmation. Please contact us from the data recovery service below.
For data recovery support, please be sure to contact the data recovery service yourself.
- Data Recovery Service:
*If the recovery criteria are not met, we may not be able to issue a Transfer Code.
Please note that detailed standards regarding data recovery are not disclosed individually.
*If you have completed data linking using a third-party account, you will not be able to transfer data using the Transfer Code.
If you can not find possible solutions from FAQ, please send your inquiry via the “Support Form” below.
Please send your Comments and Requests from below, which will be forwarded to the responsible departments.
We cannot respond to inquires received from「 Comments and Requests」form , however we will forward them to responsible departments.Comments and Requests