Q

How can I transfer my game data to another device?
Data Transfer

A
You can transfer your data from this app using your Google Account, Apple ID, or a Transfer ID and password.
The transfer procedure is as follows.

  From your current device:
 1. On your current device, tap the "Menu" button in the upper-left corner of the title screen. Then, tap "Transfer" > "Transfer Registration".
 2. Tap "Sign in with Google", "Sign in with Apple", or "Create Transfer ID", and follow the on-screen instructions to link your data.

- Sign in with Google
 Connect the game's data to your Google Account.

- Sign in with Apple
 Connect the game's data to your Apple ID.

- Create Transfer ID
 Set a password for your automatically generated Transfer ID.

 From your new device:
 3. Install and launch the app with your new device.
 4. On your new device, tap the "Menu" button in the upper-left corner of the title screen. Then, tap "Transfer" > "Transfer".
 5. Bring up your game data using your linked transfer method.
 6. Transfer complete.

Notes:
 Please note that the following information cannot be transferred when switching to a different OS.

 Arcana Gems Owned
 * We recommend that you use them up before transferring.

 Arcana Gem Pack Rewards
 * We recommend that you collect all rewards before transferring.

 Boost Mode's Effects (Monthly Subscription)
 * Please cancel your monthly subscription on your original device before transferring.

 If you have any questions regarding your Google Account or Apple ID, please contact your service provider.
Was this QA useful?
Useful
Couldn't resolve even following the steps.
Q&A content didn't match
Content was outdated
Not helpful (Other reasons)
Inquiries

If you can not find possible solutions from FAQ, please send your inquiry from below.

Support Form
Comments・Requests・Support Messages

Please send your messages regarding our network contents via the following form. We will forward them to the relevant department.
We do not provide individual replies, but your messages will be passed on to the appropriate department.

Comments and Requests
Return to FAQ List Page
Return to Customer Support TOP