I got an error code CR901001. What should I do?
Error code CR901001 may be caused by the following situations:
・A login issue occurring on the app side.
・An unstable communication status on the user's side.
If an internet-related issue is detected on the app side, we will notify all users via in-app news.
Please check the in-app news section for updates:
Title screen → Support → News
Additionally, the issue may also be caused by your usage environment. Please try the troubleshooting steps described on the FAQ page below.
※ We highly recommend trying the following operations, as they may also help resolve issues other than the "communication is not connecting or is being cut off" problems.
FAQ:
What should I do when the internet is not connected, the game crashes while playing, the connection is unstable, or I'm unable to match in PvP or Hyperdimensional Co-Op?
■App Store version “Dragon Ball Legends” FAQ page
https://bnfaq.channel.or.jp/faq/detail/1924/7439
■Google Play version “Dragon Ball Legends” FAQ page
https://bnfaq.channel.or.jp/faq/detail/1925/7439
If you can not find possible solutions from FAQ, please send your inquiry from below.
Please send your messages regarding our network contents via the following form. We will forward them to the relevant department.
We do not provide individual replies, but your messages will be passed on to the appropriate department.