How can I transfer my game data to another device?
You can transfer data by using "Google Play Games account","Google account","Bandai Namco ID".
The data transfer procedure is as follows:
1.Select "Other" from "MENU".
2.Select "Data Transfer Settings".
3.Please select one of the various linked accounts and log in.
Once the "Data Transfer Settings" are completed, the game data and linked account settings are complete and data transfer (to new device) can be performed
Please check below for instructions on how to transfer game data to a new device.
■How can I use my game data on my new device after transfer my device model?
[Notes]
※「Chrono Crystal」and 「Legends Pass」 cannot be transferred between devices of different OS types.
※ When transferring over, the preset registration information of "Party Preset" and the replay list contents of "GodTube" will not be transferred over.
※ Once the data transfer is successful, the next data transfer will be possible after 24 hours.
※ You will not be able to complete the data transfer if various linked accounts(Google Play Games account/Google account/Bandai Namco ID account) you used for data linking is deleted or if you have lost the login information of the account.
※Some OS system versions don't display the "Sign in with Apple"
※ Please only attempt data transfer in an environment with a stable internet connection to avoid data corruption.
If you can not find possible solutions from FAQ, please send your inquiry from below.
Please send your messages regarding our network contents via the following form. We will forward them to the relevant department.
We do not provide individual replies, but your messages will be passed on to the appropriate department.