DRAGON BALL LEGENDS

Google Play

Important notices

Important FAQ

Troubleshooting
Registration/Cancel
Data Transfer
When error code "TK100701--20474" or "TK100701--20479" occurs

FAQ

Data Transfer
How do I transfer the data to the new terminal?
Troubleshooting
Error Code: TK201003-0002
Data Transfer
How can I transfer my game data to another device?
Troubleshooting
Error code CR901006 has been displayed. What should I do?
How to Play & Controls
I forgot my Bandai Namco ID and password that I used to set up the 「Data Transfer Settings」 for my game data. Is there any way to check it?
Data Transfer
Can I remove the external linked account?
Troubleshooting
What should I do when the internet is not connected, the game crashes while playing, the connection is unstable, or I'm unable to match in PvP or Hyperdimensional Co-Op?
Troubleshooting
Registration/Cancel
Data Transfer
When error code "TK100701--20474" or "TK100701--20479" occurs
How to Play & Controls
What is “Friendship Rank”?
How to Play & Controls
How do I use the Multi-Z Power I've obtained?
Troubleshooting
What OS are supported?
Troubleshooting
The message: "Due to a Terms of Service violation, this user data cannot be used" displayed and I cannot login to my account.
Others
Please tell me about「Account Deletion」.
Data Transfer
My Chrono Crystals disappeared after performing a Data Transfer.
Data Transfer
Can I transfer game data between different OS?
How to Play & Controls
What happens if I delete (uninstall) the app from my device?
How to Play & Controls
What is the Exchange Shop?
How to Play & Controls
What's a Limit Break?
How to Play & Controls
What are the basics of party formation?
Troubleshooting
I'm getting “Error code CR701002”. What should I do?
Inquiries

If you can not find possible solutions from FAQ, please send your inquiry from below.

Support Form
Comments・Requests・Support Messages

Please send your messages regarding our network contents via the following form. We will forward them to the relevant department.
We do not provide individual replies, but your messages will be passed on to the appropriate department.

Comments and Requests
Return to Customer Support TOP