Q

My Legends pass is not reflected. What should I do?
Billing Related

A

If the Legends Pass is not reflected, please try the following steps.


◆ If you are logged in with a different account (platform account) from the one registered for the Legends Pass:
Please sign in again with the account (platform account) registered at the time of registration.


◆If you have changed to a different platform from the one registered when registering for the Legends Pass:
Please refer to the support page of each platform and try the following steps.


●iOS (App Store)
View, change, and cancel subscriptions - Apple Support
https://support.apple.com/ja-jp/HT202039


▼Operation procedure
[App Store] Tap the account on the [person icon] in the upper right corner of the app screen
⇒Subscription - [Active column]
⇒[Dragon Ball Legends] - [Legends Pass]


●Android (Google Play Store)
Cancel, pause, and change subscriptions on Google Play - Google Play Help
https://support.google.com/googleplay/answer/7018481

▼Operation procedure
[Play Store] Tap the menu icon [Ξ] - [Subscriptions]
※If [Subscriptions] is not available, tap [Ξ] - [Account Information] - [Subscriptions]
⇒Tap [Dragon Ball Legends] from the subscription screen

For the specifications and details of the Legends Pass, please refer to the following in-app pages as well.
・In-app notification > "Monthly flat-rate service "Legends Pass" now available!"
・Legends Pass subscription status screen > "Notes"

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