Q

I cannot connect with other players on the "quick communication match".
How to Play & Controls

A

If you want to play with other players, your device must be connected to the Internet.

Please ensure that your device has permission to use mobile data or a Wi-Fi connection that is connected to the Internet.

If your device is connected to the Internet but cannot connect to other players, please confirm the following to solve the issue. If the following suggestions do not solve your issue, please

relaunch the App (quit the App from the App Switcher and then open it again).

・ Is the App the most up-to-date version?

Please ensure that you are using the latest update from the App Store. If not, please download the latest version from the application store.

・ Change the difficulty level

There is a possibility that no player is currently playing the same difficulty level as you in Quick Match-up mode. Please change the difficulty level and try again.

Was this QA useful?
Useful
Couldn't resolve even following the steps.
Q&A content didn't match
Content was outdated
Not helpful (Other reasons)
Inquiries

If you can not find possible solutions from FAQ, please send your inquiry from below.

Support Form
Comments and Requests

Please send your Comments and Requests from below, which will be forwarded to the responsible departments.
We cannot respond to inquires received from「 Comments and Requests」form , however we will forward them to responsible departments.

Comments and Requests
Return to FAQ List Page
Return to Customer Support TOP