Q

What OS are supported?
Troubleshooting

A

(As of October 2, 2025)

[Recommended Specifications]

・iOS 15 or later

・iPhone 11 or later

[Unsupported Environment]

・iOS version lower than 15.0

・iPhone models older than iPhone 11

[Notes on operation]

1. Please be sure to use this application with the operating system stated here.

2. Even under the above operating systems, the application may not function properly due to factors related to the usage environment or your device.

3. Operation is not guaranteed if the specifications are less than the recommended specifications.

Was this QA useful?
Useful Couldn't resolve even following the steps. Q&A content didn't match Content was outdated Not helpful (Other reasons)
Inquiries

If you can not find possible solutions from FAQ, please send your inquiry from below.

Support Form
Comments・Requests・Support Messages

Please send your messages regarding our network contents via the following form. We will forward them to the relevant department.
We do not provide individual replies, but your messages will be passed on to the appropriate department.

Comments and Requests
Return to Customer Support TOP