Q

Cannot proceed from loading. What should I do?
Troubleshooting

A

Due to the reception of your device and the internet environment, it may take some time to download the data. 
Quit "Mobile Suit Gundam U.C. Engage" and try with the following:
・Find a better connection location and Turn the Wi-Fi "ON → OFF" several times
・Execute "Clear Cache" from the app's home screen > Support
・Try restarting your device, 
and try re-launching the app in a stable connection environment.

Was this QA useful?
Useful
Couldn't resolve even following the steps.
Q&A content didn't match
Content was outdated
Not helpful (Other reasons)
Inquiries

If you can not find possible solutions from FAQ, please send your inquiry from below.

Support Form
Comments・Requests・Support Messages

Please send your messages regarding our network contents via the following form. We will forward them to the relevant department.
We do not provide individual replies, but your messages will be passed on to the appropriate department.

Comments and Requests
Return to FAQ List Page
Return to Customer Support TOP