Q

When I start the application, a screen saying "Error Code 1-0000-00001 A communication error has occurred." What should I do?
Troubleshooting

A

To access the Online Arena, please release the following ports; "12340," "12344," "12346"

Please refer to the respective guides and manuals for your router, security software, or filtering software.

Was this QA useful?
Useful
Couldn't resolve even following the steps.
Q&A content didn't match
Content was outdated
Not helpful (Other reasons)
Inquiries

If you can not find possible solutions from FAQ, please send your inquiry from below.

Support Form
Comments・Requests・Support Messages

Please send your messages regarding our network contents via the following form. We will forward them to the relevant department.
We do not provide individual replies, but your messages will be passed on to the appropriate department.

Comments and Requests
Return to FAQ List Page
Return to Customer Support TOP