【SAOVS】The application is unstable (or slow in operation). What should I do?
The unstable or slow performance of the App may be caused by several reasons as follows:
<Example＞
・ The unstable internet connection makes the device hardly catching the signal.
・ The device is overloaded due to prolonged use.
・ Cache (a function that provides quick access to pages that has been recently accessed) has built up and is slowing down the operation.
・ Opening multiple tabs causes the heavy loading.
If the problem persists, please try the following to fix it.
▼ Troubleshooting
・ Find a better internet service.
・ Turn the device off for 5 minutes and then turn it on.
・ Delete the cache.
・ Close unnecessary browser tabs.
※ Please refer to the user's manual of your device for details of the above troubleshooting.
There is also a possibility that the problem may be caused by the game service itself.
Please check the announcements from game service provider or contact the help desk to confirm the situation.
If you can not find possible solutions from FAQ, please send your inquiry from below.
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