I didn't receive my Gift in my Gift Box.

How to Play & Controls

Items that have spent more than 90 days in the Gift Box since they were sent will be deleted.

Also, only up to 100 Gifts are shown in the Gift Box.

*This does not correlate to an upper limit on receivable gifts.

Was this QA useful?

Useful Couldn't resolve even following the steps. Q&A content didn't match Content was outdated Not helpful (Other reasons)

Inquiries

If you can not find possible solutions from FAQ, please send your inquiry from below.

Support Form

Comments・Requests・Support Messages

Please send your messages regarding our network contents via the following form. We will forward them to the relevant department.
We do not provide individual replies, but your messages will be passed on to the appropriate department.

Comments and Requests

Return to FAQ List Page

Return to Customer Support TOP

I didn't receive my Gift in my Gift Box. How to Play & Controls

I didn't receive my Gift in my Gift Box.

How to Play & Controls