DRAGON BALL Z DOKKAN BATTLE JP ver.

Google Play

Important notices

FAQ

Troubleshooting
What OS are supported?
Billing Related
【Android】Confirming Your Purchase History
Others
Please tell me about「Account Deletion」.
Data Transfer
I have not linked my game to a third-party account. What should I do?
Data Transfer
How can I transfer my game data to another device?
How to Play & Controls
I have rooted my device, gaining root access to it, but the app doesn’t seem to run correctly and when I try to purchase items, an error occurs. What should I do?
Others
I have received a communication error and can't play the app.
Data Transfer
An error pops up when I attempt to use a Transfer Code. Why?
Data Transfer
What do I need to be aware of regarding data transfer using my linked Google account?
How to Play & Controls
What are Rainbow Ki Spheres?
Others
I have received a "communication error" or "No_method_error" message and can't play the app.
Others
My account has been stolen/hacked. How can I get it back?
Data Transfer
How do I remove a linked Facebook account from my game account?
How to Play & Controls
How do I train my characters?
How to Play & Controls
What is Awakening and Z-Awakening?
Data Transfer
I forgot my Google login information. What should I do?
Data Transfer
I forgot my Transfer Code. What should I do?
How to Play & Controls
What is Dokkan Mode?
How to Play & Controls
I didn't receive my Gift in my Gift Box.
How to Play & Controls
The app closed forcibly after I had performed a summon before I was able to receive the character from the summon with only Dragon Stones being consumed. What should I do?
Inquiries

If you can not find possible solutions from FAQ, please send your inquiry from below.

Support Form
Comments・Requests・Support Messages

Please send your messages regarding our network contents via the following form. We will forward them to the relevant department.
We do not provide individual replies, but your messages will be passed on to the appropriate department.

Comments and Requests
Return to Customer Support TOP
Please do answer about our support page survey.