DRAGON BALL Z DOKKAN BATTLE JP ver.

Google Play

Notices

Important FAQ

Billing Related
About Using the Web Store
Billing Related
I can't find the Dragon Stones purchased from the Web Store in the Gift Box
How to Play & Controls
It shows error message ”User authentication failed.“, what should I do?
How to Play & Controls
Tell me about Summon Points
How to Play & Controls
Regarding the Issue Confirmed with Coin Exchange (GLOBAL)

FAQ

How to Play & Controls
It shows error message ”User authentication failed.“, what should I do?
How to Play & Controls
How do I give up on a quest?
Billing Related
Where can I enter the promotion code?
How to Play & Controls
What are Team Formations?
How to Play & Controls
What is Dokkan Mode?
Billing Related
About Using the Web Store
Data Transfer
How do I cancel/delete the data link settings?
How to Play & Controls
How can I link my BANDAI NAMCO ID?
How to Play & Controls
Can I remove my BANDAI NAMCO ID Linking?
How to Play & Controls
What is Awakening and Z-Awakening?
Data Transfer
[With video] How can I transfer my game data to another device?
How to Play & Controls
Regarding the termination of Facebook linking
Data Transfer
An error pops up when I attempt to use a Transfer Code. Why?
How to Play & Controls
What is Extreme Z-Awakening?
How to Play & Controls
Regarding the Issue Confirmed with Coin Exchange (GLOBAL)
Billing Related
【Android】Confirming Your Purchase History
Data Transfer
I forgot my Transfer Code. What should I do?
Billing Related
I can't find the Dragon Stones purchased from the Web Store in the Gift Box
How to Play & Controls
What are Rainbow Ki Spheres?
How to Play & Controls
How can I send a Friend Request?
Inquiries

If you can not find possible solutions from FAQ, please send your inquiry from below.

Support Form
Comments・Requests・Support Messages

Please send your messages regarding our network contents via the following form. We will forward them to the relevant department.
We do not provide individual replies, but your messages will be passed on to the appropriate department.

Comments and Requests
Return to Customer Support TOP