Q

I am no longer able to access the e-mail address used to register the Bandai Namco ID. Can I still log in?
Troubleshooting

A

You can still log in.
However, please note that we are unable to assist with regaining access to your e-mail account.

If you have changed your e-mail address, please update your account information here.

Was this QA useful?
Useful Couldn't resolve even following the steps. Q&A content didn't match Content was outdated Not helpful (Other reasons)
Inquiries

If you can not find possible solutions from FAQ, please send your inquiry from below.

Support Form
Comments・Requests・Support Messages

Please send your messages regarding our network contents via the following form. We will forward them to the relevant department.
We do not provide individual replies, but your messages will be passed on to the appropriate department.

Comments and Requests
Return to Customer Support TOP