Am I required enter my ID and password every time I log in?
If you check the box next to "Remember my info" on the login screen, your e-mail address will be automatically entered the next time you go to the log in screen.
You must enter your password every time you log in.
* If you have checked the box next to "Remember my info" and your e-mail address does not appear automatically in the future, please check the following settings.
1. Please check that cookies are enabled in your browser.
2. Please ensure that cookies are not blocked in your browser settings.
3. If you are using an iPhone with iOS 7 or higher, please disable "Private Browsing".
4. Please try clearing your browser cache (deleting temporary files).
If you can not find possible solutions from FAQ, please send your inquiry from below.
Please send your messages regarding our network contents via the following form. We will forward them to the relevant department.
We do not provide individual replies, but your messages will be passed on to the appropriate department.