Am I required to enter my ID and password every time I log in?
If you check the box next to “Remember my info” on the login page, your e-mail address will be automatically entered the next time you log in.
You will still need to enter your password each time you log in.
If your e-mail address does not appear automatically after enabling “Remember my info,” please check the following settings.
1.Cookies are enabled in your browser.
2.Cookies are not blocked in relevant privacy settings.
3.If you are using an iPhone with iOS 7 or later, disable Private Browsing.
4.Clear your browser cache (temporary files).
If you can not find possible solutions from FAQ, please send your inquiry from below.
Please send your messages regarding our network contents via the following form. We will forward them to the relevant department.
We do not provide individual replies, but your messages will be passed on to the appropriate department.