Q

Can a Child Account become a regular account?
Others

A

If all of the following conditions are met, the Child Account can leave the Family Group and become a regular account.

- Account holder is no longer a minor (above the specific age set by the laws of your country, and at least 13 years old).

- Account holder has an e-mail address.

The parent or guardian must use their account to remove a Child Account from the Family Group.

From the Family Group on the parent or guardian's account, go to the account screen of the corresponding Child Account and select "Remove" from the family settings.

 

* A minor can also be removed from a Family Group, but they will not be able to use any services unless they are linked to a parent or guardian.

Was this QA useful?
Useful
Couldn't resolve even following the steps.
Q&A content didn't match
Content was outdated
Not helpful (Other reasons)
Inquiries

If you can not find possible solutions from FAQ, please send your inquiry from below.

Support Form
Comments and Requests

Please send your Comments and Requests from below, which will be forwarded to the responsible departments.
We cannot respond to inquires received from「 Comments and Requests」form , however we will forward them to responsible departments.

Comments and Requests
Return to FAQ List Page
Return to Customer Support TOP