Q

Can I change the information registered in a Child Account?
Others

A

With the exception of password changes and social media linking,
only a parent or guardian can modify the information in a Child Account.

Log in with the parent or guardian’s account, select the corresponding Child Account from the Family Group,
and edit the registration details from the respective menus.
However, please note that the following information cannot be changed once registered.
・Date of birth
・Country/Region

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