I forgot the Bandai Namco ID linked to the game.
Due to personal information protection policies, we are unable to disclose any registration details such as email addresses or external service accounts.
Please try logging in using any external service accounts or email addresses that may be linked to your Bandai Namco ID.
For further guidance, please refer to the following FAQ.
▼ I have forgotten the e-mail address I used to sign up and cannot log in.
https://bnfaq.channel.or.jp/faq/detail/3124/7990
If you have forgotten your password, please try resetting it via the link below.
■ Password Reset URL
https://www.bandainamcoid.com/v2/oauth2/remind
If the issue persists after trying the above, please contact the relevant customer support team through the “Contact Us” section available within the service,
rather than reaching out to the Bandai Namco ID Support Desk.
※Notes
The Bandai Namco ID Support Desk can only assist with inquiries related to new registrations or login issues directly involving the Bandai Namco ID.
We are unable to assist with questions related to account linkage or other specific issues.
If you can not find possible solutions from FAQ, please send your inquiry from below.
Please send your messages regarding our network contents via the following form. We will forward them to the relevant department.
We do not provide individual replies, but your messages will be passed on to the appropriate department.