Q

【Nintendo Switch: General】Downloaded Contents Not Reflected
Others

A

If the downloaded content does not appear in the game, the issue may be due to one of the following reasons. 

Please review the possible causes and follow the suggested solutions.

・The game software was not properly closed

For instructions on how to close the software correctly, please check Here

(You will be redirected to the relevant section of the official Nintendo Switch website.)

・The game software is not up to date

For details on how to check and update the software version, please check Here.

・The download did not complete successfully

Please refer to the following and try redownloading the content.

[How to Redownload]

1.From the HOME Menu, select the Nintendo eShop 

2.Open the Nintendo Account that purchased the game

3.Select the user icon in the top right corner

4.Choose [Redownload], find the game you want to redownload from the list

5.When the message: [Downloading] appears, navigate back to the HOME menu and wait for the download to finish. 

※The white bar below the software indicates that the download is in progress. 

Please select the software to view its download status.

For more information on how to redownload the content, please check Here.

(You will be redirected to the relevant section of the official Nintendo Switch website.)

If there is not enough free space available, the content cannot be downloaded.

For more details on data management, please check Here.

(You will be redirected to the relevant section of the official Nintendo Switch website.)

Please ensure there is sufficient space in either 「the system storage memory」 or 「the microSD card」 (where the content will be saved) and then try the redownload.

* When you highlight a game icon on the HOME menu for which some parts of the game have not been installed, 

a cloud mark will appear in the upper-left corner.

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