Q

【Nintendo Switch: General】The Character or Screen Moves Unexpectedly Even When the Controller Is Not Being Used
Troubleshooting

A

If you're experiencing unexpected movement from the character or screen without operating the controller, it may be due to an issue with the Joy-Con or Nintendo Switch Pro Controller.

For more information and troubleshooting steps, please refer to the below:

Controller buttons

Controller sticks

(This link will redirect you to the official Nintendo Switch website.)

Inquiries

If you can not find possible solutions from FAQ, please send your inquiry from below.

Support Form
Comments・Requests・Support Messages

Please send your messages regarding our network contents via the following form. We will forward them to the relevant department.
We do not provide individual replies, but your messages will be passed on to the appropriate department.

Comments and Requests
Return to FAQ List Page
Return to Customer Support TOP