Q

I forgot the Bandai Namco ID or password linked to my game account. Can you confirm it for me?
Others

A

The Bandai Namco ID (email address) and password used for data transfer settings cannot be confirmed within the game.

For questions regarding your Bandai Namco ID registration, please contact Bandai Namco ID Support via the inquiry form below.
※Please note that the Bandai Namco ID (email address) or password may not be disclosed even when contacting the support.
We appreciate your understanding.

■Check here for Support form for Bandai Namco ID

Was this QA useful?
Useful Couldn't resolve even following the steps. Q&A content didn't match Content was outdated Not helpful (Other reasons)
Inquiries

If you can not find possible solutions from FAQ, please send your inquiry from below.

Support Form
Comments・Requests・Support Messages

Please send your messages regarding our network contents via the following form. We will forward them to the relevant department.
We do not provide individual replies, but your messages will be passed on to the appropriate department.

Comments and Requests
Return to Customer Support TOP