Q

I have completed the survey but did not receive the rewards
Troubleshooting

A

Rewards for the survey will be distributed sequentially starting October 13, 2025 (JST),
only to users who have completed the survey.

Please note that if an incorrect ID is entered, the rewards cannot be received.
(Even if you contact our support team, the rewards cannot be distributed in this case.)

※ The correct ID is the 36-digit alphanumeric code (including hyphens) displayed under “Show User ID” on the Title Screen.

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