I would like to cancel my membership of the BANAPASSPORT Card Site.
Billing Related

The BANAPASSPORT Card Site (this site) does not have a function to cancel memberships.
Please note that although the link between your BandaiNamcoID and the card will be deleted by deleting the BandaiNamcoID on the BandaiNamcoID registration site, your membership of BandaiNamcoID supporting sites other than the BANAPASSPORT Card Site will also be canceled.
You can continue to use a game function on a card that has deleted the link but once the link to the card is deleted, card site functions such as data migration can no longer be used.
Was this QA useful?
Couldn't resolve even following the steps.
Q&A content didn't match
Content was outdated
Not helpful (Other reasons)

If you can not find possible solutions from FAQ, please send your inquiry from below.

Support Form
Comments and Requests

Please send your Comments and Requests from below, which will be forwarded to the responsible departments.
We cannot respond to inquires received from「 Comments and Requests」form , however we will forward them to responsible departments.

Comments and Requests
Return to FAQ List Page
Return to Customer Support TOP