Q

I'm getting an error that says "Data transfer failed. Please log in to the service you selected for transfer on your previous device."
Troubleshooting

A

This error occurs when a player attempts to transfer their account with incorrect social media account (Google / Facebook / Twitter) information input.

Please check to make sure that the social media account information you have registered for Data Transfers is correct / re-input the social media account information.

Was this QA useful?
Useful
Couldn't resolve even following the steps.
Q&A content didn't match
Content was outdated
Not helpful (Other reasons)
Inquiries

If you can not find possible solutions from FAQ, please send your inquiry from below.

Comments and Requests

Please send your Comments and Requests from below, which will be forwarded to the responsible departments.
We cannot respond to inquires received from「 Comments and Requests」form , however we will forward them to responsible departments.

Related titles

Return to Customer Support TOP