This game app is unstable.
If the app is unstable, like slow in operation or slow in loading, it may be caused by several reasons as follows:
<Examples>
・ The unstable internet connection makes the device hardly loading the data.
・ The device is overloaded due to prolonged use.
If the problem persists, please try the following.
■ Make sure your device is the recommended one.
・For Android, click here
・For iOS, click here
■ Please try the following troubleshooting.
・ Find a location with better internet coverage
・ Restart the app
・ Restart your device
※Please refer to the user's manual of your device for details of the above troubleshooting.
■ Make sure your device have enough storage
If there is not enough space for created files, please do increase the free space and try again.
There is also a possibility that the problem may be caused by the game service itself.
Please check the announcements from game service provider or contact the help desk to confirm the situation.
If you can not find possible solutions from FAQ, please send your inquiry from below.
Please send your Comments and Requests from below, which will be forwarded to the responsible departments.
We cannot respond to inquires received from「 Comments and Requests」form , however we will forward them to responsible departments.