language
日本語
English
中文(繁體)
한국어
Français
Deutsch
Español
Search by keyword
Search
A
B
C
D
E
F
G
H
I
J
K
L
M
N
O
P
Q
R
S
T
U
V
W
X
Y
Z
Inquiries
Search results
Contact Customer Support
Important notices
2024/04/19
Leave information
Notice regarding Inquires Received during Golden Week Holidays
Other notices
Search by keyword
Search
Search results 62
ONE PIECE
‹
1
2
›
[Important] How do I set my password?
[Important] How do I migrate my data?
[Important] What precautions should I take when transferring data?
If I delete the app, will it also delete my data?
I expanded my Character Box, but the limit did not actually increase. What should I do?
I restored my stamina using Rainbow Gems, but the stamina did not actually increase. What should I do?
The Rainbow Gems I received are not showing up. What should I do?
Can I make a backup?
If I change the time settings on my device, will this affect the game?
I cannot add a Friend even though there is empty space in my Friends list. What should I do?
Can I protect messages from being deleted?
Can I protect or delete my Mail?
I accidentally sold a character/turned them into Boosters. Can I recover my character?
The screen is frozen and I cannot operate the app. What should I do?
The app is unstable. What should I do?
There is a user violating the precautions.
I have not received a response email more than one day after submitting an inquiry to support. When will you respond?
How do I make an inquiry?
Can I play the game on OnePlus One?
I keep getting the same character in Rare Recruit.
In which countries is the game available?
I want to restore my account.
How can I change the language used by the app?
[Important] What is the "Back-Up Data with SNS" feature?
[Important] What precautions should I take when authenticating my social media account?
[Important] My social media account is authenticated automatically without manual selection of my account.
I failed to complete social media account authentication.
After I transferred my game data, all of my Mail and Friend Requests were reset.
If I delete the app, will my play data be deleted?
What is a Data Transfer?
I cleared a battle/mission but was not able to gain the reward for clearing it. Why is that?
How can I transfer my game data to another device?
Can I transfer game data between different OS?
I forgot my Transfer Code. What should I do?
How do I unlink my game account?
Are there any notes I should be aware of while I do Data Transfer?
I forgot my linked account for my game data. Is there any way to check it?
The game is crashed in the middle of a summon. I want to check the result of the summon.
The game crashed in the middle of a Recruit. How can I confirm the results of the Recruit?
Season Rewards not received?
I have been scheduled the alliance bonus, but it was not activated.
Connection errors occurring during battle
A message that reads "The network connection has been switched" displays during battle and causes the battle to end
A message that reads "Your connection is unstable" displays during battle rendering you unable to perform any actions
A message that reads "Abnormal data has been detected" displays during battle and causes the battle to end
How to find player name and IDs
I didn't receive any Treasure Map Ranking Rewards.
I can't complete this mission: Clear "Showdown! Buggy the Genius Jester" trial quest 1 time!
I didn't receive my daily login bonus.
The Rainbow Gems I purchased are not showing up on the app. What should I do?
‹
1
2
›
Return to Customer Support TOP
Please do answer about our support page survey.