(Google Play)DRAGON BALL LEGENDS

News List

  • Event2019/06/03 NEW!!

    "LEGENDS ANNIVERSARY STEP-UP - GOKU -(- VEGETA -)" Event(2019/6/3)

    Google Play
    Event2019/06/03 NEW!!

    "LEGENDS ANNIVERSARY STEP-UP - GOKU -(- VEGETA -)" Event(2019/6/3)

    Google Play

    "LEGENDS ANNIVERSARY STEP-UP - GOKU -(- VEGETA -)" Event(2019/6/3)

    Thank you for playing Dragon Ball Legends.

    During the "LEGENDS ANNIVERSARY STEP-UP - GOKU -(- VEGETA -)" event, you can do a Consecutive Summon of up to 7 Steps.
    In addition, some steps will give you Anniversary Limited Summon Assist Tickets.

    *The Summon Assists Tickets can be used during the "LEGENDS ANNIVERSARY LIMITED - GOKU -(- VEGETA -)" event.
     


    [Event Schedule]

    ▼Step-Up Summons
    "LEGENDS ANNIVERSARY STEP-UP - GOKU -"
    "LEGENDS ANNIVERSARY STEP-UP - VEGETA -"
    From 6/3/2019(Mon) 03:00PM until 6/10/2019(Mon) 03:00PM

    ▼Guaranteed SPARKING Ticket Summon
    "LEGENDS ANNIVERSARY LIMITED - GOKU -"
    "LEGENDS ANNIVERSARY LIMITED - VEGETA -"
    From 6/3/2019(Mon) 03:00PM until 7/9/2019(Tue) 03:00PM

    ▼Single and Consecutive Summons
    "LEGENDS ANNIVERSARY - GOKU -"
    "LEGENDS ANNIVERSARY - VEGETA -"
    From 6/10/2019(Mon) 03:00PM until 7/2/2019(Tue) 03:00PM
    *These are not Step-Up Summons.
     


    [Step-Up Contents]

    ■LEGENDS ANNIVERSARY STEP-UP - GOKU -(- VEGETA -)
    ▼STEP1[CHRONO CHRYSTALS:500]

    ▼STEP2[CHRONO CHRYSTALS:700]
    EXTREME or higher guaranteed
    ▼STEP3[CHRONO CHRYSTALS:1000]
    7 "ANNIVERSARY LIMITED Summon Assist Tickets"
    ▼STEP4[CHRONO CHRYSTALS:1000]
    1 "ANNIVERSARY LIMITED Summon Assist Ticket"
    ▼STEP5[CHRONO CHRYSTALS:1000]
    1 "ANNIVERSARY LIMITED Summon Assist Ticket"
    ▼STEP6[CHRONO CHRYSTALS:1000]
    2 "ANNIVERSARY LIMITED Summon Assist Tickets"
    ▼STEP7[CHRONO CHRYSTALS:0]
    Free Consecutive Summon

    *After performing Step 7, you will return to Step 4 again.
    *Every Step must be performed during the "LEGENDS ANNIVERSARY STEP-UP - GOKU (- VEGETA -)" event period.


    ■LEGENDS ANNIVERSARY LIMITED - GOKU -(- VEGETA -)
    You can perform 1 Summon with 7 "ANNIVERSARY LIMITED" Summon Assist Tickets.

    *The "ANNIVERSARY LIMITED" Summon Assist Tickets are not interchangeable.
    *The "ANNIVERSARY LIMITED - GOKU -" Summon Assist Ticket can only be used with "LEGENDS ANNIVERSARY LIMITED - GOKU -".
    *The "ANNIVERSARY LIMITED - VEGETA -" Summon Assist Ticket can only be used with "LEGENDS ANNIVERSARY LIMITED - VEGETA -".

    ■LEGENDS ANNIVERSARY - GOKU -(- VEGETA -)
    You can perform Single and Consecutive Summons.
    *These are not Step-Up Summons.
    *You can receive 1 "ANNIVERSARY LIMITED" Assist Summon Ticket.
     


    We hope you continue to enjoy Dragon Ball Legends.

    Dragon Ball Legends Management Team

  • Important2019/06/01

    Dealing with Unfair Practices

    Google Play
    Important2019/06/01

    Dealing with Unfair Practices

    Google Play

    In order to ensure that Dragon Ball Legends is an enjoyable and fair playing environment for all users,

    we are taking strict measures against those who violate the Terms of Service, or commit similarly illegitimate actions.

    These measures include banning accounts and device transfers.

    As they may lead to a negative effect on other users' experience, please do not engage in, i

    ncluding at the offer or request of a 3rd party, any of the following activities: 

    ・Buying, selling, giving,  borrowing or lending accounts.

    ・Buying, selling, or trading in-game items through unofficial means.

    ・Requesting reimbursement or refunds for inapplicable reasons.

    Thank you for your understanding and co-operation in creating an enjoyable gaming environment for all.

    We hope that you continue to enjoy 

    Dragon Ball Legends.

  • Notice2018/06/08

    Regarding frequently asked inquiries

    Google Play
    Notice2018/06/08

    Regarding frequently asked inquiries

    Google Play
    Thank you for enjoy playing Dragon Ball Legends.

    Currently we are receiving same inquiries from so many customers.
    Sorry to trouble you, but please confirm the following FAQ before you contact us.

    ============================

    ■Login bonus is not reflected. Why?
    https://bnfaq.channel.or.jp/faq/faqDetail/4583

    ■Error “CR190001-0005” occurred. What should I do?
    https://bnfaq.channel.or.jp/faq/faqDetail/4578

    ■I cannot class up. What should I do?
    https://bnfaq.channel.or.jp/faq/faqDetail/4577

    ■The amount of ‘Energy’ does not recover, even if the ZLv rises
    https://bnfaq.channel.or.jp/faq/faqDetail/4576

    ■I got TK100701--20479 Error code when I tried linking to my SNS account.
    https://bnfaq.channel.or.jp/faq/faqDetail/4566
    ============================

    We hope you continue to enjoy playing Dragon Ball Legends.

    Dragon Ball Legends Management Team

No News

NoticeStatus explanation  

  • Notice Common notice and various types of information
  • Important Especially important notice and various type of information
  • Event Event notice and various type of information
  • Maintenance Maintenance Notice and various type of information
  • Notice Important notice and various type of information
  • Specification change Notice of game specification change and various type of information.
  • Leave information Notice of our leave and various type of information.
  • Confirming Checking
  • Being addressed Addressing
  • Been addressed Solved issue
  • Specification Specification

FAQ Search in the title

FAQ list

  • What OS are supported?
    Compatibility
    (As of Feb 5, 2019)
    Recommended OS Version:
    Android 6.0 and later

    【Notes for operation】
    (1) This service may not work properly according to your utilization statusand the factors of your using device-specific, even if you use the application in the recommended OS. 
    (2) x86 based devices are not supported. 
     

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  • I cannot login the app. What should I do?
    Compatibility Data Transfer
    If you are having trouble logging in to the Dragon Ball Legends, please check 1 to 3 below.

    1. Troubleshooting Steps for Stable Network Environment
        You may experience errors if you are attempting to play the game within an unstable network environment.
        In such cases, we would like you to please try the following troubleshooting steps:

       ----------------------
         - Switch connections between mobile data and Wi-Fi
            *If you switch connections in the middle of gameplay, it may cause unexpected errors to occur. Please close the app before changing connections and try again.
         - Upgrade the speed/data limit or service of your Mobile Data
         - Confirm if there are any issues with the Wi-Fi modem and router, and restart the devices
         - Confirm if the Wi-Fi router is properly connected to the Internet
       ----------------------

    2. Cases that Unable to Play Normally or Perform Data Transfer with
        In addition, if the following conditions apply, the relevant game data would be the one that you are unable to play normally or perform Data Transfer with.
        As such, please check if they apply to your case.

       ----------------------
         - Attempt to perform Data Transfer for the same gameplay data on multiple devices
         - Data was restored using backup data from the device storage or Cloud services
         - The account has been suspended due to violations of the game's terms of service
       ----------------------

    3. Notes for Data Trasnfer
        Thus, if you are facing login error during data transfer, please also check if they apply to your case.

       ----------------------
         - "Data Transfer Setup" had been completed properly
         - You selected an SNS Account that had been used for any "Data Transfer Setup" in the game
         - You logged in the SNS account used in "Data Transfer Setup" on your device
         - The SNS account used in "Data Transfer Setup" has not been deactivated (Not unsubscribed from the service)
         - The account information of the selected SNS Account is correct
         - Already 24 hours have passed since the last Data Transfer
       ----------------------

    If you cannot log in even after performing the above troubleshooting steps, please also refer HERE.
     

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  • “Error code CR732762” is popped up. What should I do?
    Compatibility
    Please note that you may experience errors if you are attempting to play the game within an unstable network environment.
    In such cases, please try the following troubleshooting steps:

     ----------------------
        - Switch connections between mobile data and Wi-Fi
          *Please note that if you switch between connection types in the middle of gameplay, an error may occur.
          So please refrain from switching between LTE and Wi-Fi connection while playing the app. Please close the app first, then switch your connection type and confirm if it resolves the issue.
        - Upgrade the speed/data limit or service of your Mobile Data
        - Confirm if there are any issues with the Wi-Fi modem and router, and restart the devices
        - Confirm if the Wi-Fi router is properly connected to the Internet
     ----------------------

    In addition, if the following conditions apply, the relevant game data would be the one that you are unable to play normally or perform Data Transfer with.
    As such, please check if they apply to your case.

      ----------------------
       - Attempt to perform Data Transfer for the same gameplay data on multiple devices
       - Data was restored using backup data from the device storage or Cloud services
      ----------------------

    Please also note that a game account cannot be logged in on multiple devices.

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  • “Error code CR990504” is popped up. What should I do?
    Compatibility
    Please update the application to the latest version via the Google Play Store / App Store and switch connections between mobile data and Wi-Fi, and then play the game with a stable connection.


     

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  • The event mission "Complete mission ●● times" does not count up properly.
    How To Play
    Please be informed that the missions will only be counted by the number you achieved in the "relevent" mission.
    ※"Challenges" set for each stories, will NOT be counted as "Missions".

    If the counts of the mission seems not working properly, we deeply appreciate it if you could try playing the game once again, referring the notes above.

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No results

  • I purchased an item but it was not added to my account, what can I do?
    Fee/Point
    In-app purchase may not function correctly under the following circumstances;

    [1] When your device is under high stress
    Please conduct the following operation and retry under good communication circumstances;
    -Restart your device
    -Close all running apps (Stop multi-task)
    -Restart the app
     
    [2] Reflection may be delayed with various kinds of issue, mainly with communication error
    After conducting the in-app purchase, sometimes the result may be delayed to come out with various kinds of issue such as Google Play side server communication delay.
    Please be informed that sometimes this may take 2-3 days, so please be patient until then.
     
    [3] If none of [1] and [2] did not help you with your situation
    We need the following information to properly assist you.
    (1) Transaction Number(ID) which is written on the receipt e-mail from Google or Google Wallet(+)
    (2) Order day and time
    (3) Price
    (4) Purchased item name
    (5) User ID
    (6) User Name
    *If you have been conducting several transactions, we need details of every one of them which may not functioning correctly

    (+) How to confirm the purchase information(Android)
    Please follow the steps below:


    1. Log-in to the Google payment center with the Google Account you use when making your purchasehttps://payments.google.com/payments/home
    2. Click [Transaction]
    3. Open the detail page by clicking the relevant transaction


     Also, please check Google Play Help where you can see further details about how to review your order history.

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  • For Players who have troubles of updating the app
    Others/Notes
    The issue may be fixed with the following procedures;
     
    - Reboot your device
    Please confirm that whether rebooting your device fix the issue.
     
    - Stop multi-tasking
    Please close all running apps before you update the app.
     
    - Free up your memory
    The update may not be correctly conducted if you don't have enough memory in your device. In that case, please free up the memory by deleting unnecessary app or data files.
     
    - Download with Wi-Fi
    Please use Wi-Fi connection when you update the app 
     
    - Reinstall
    If none of these procedure described above help you with the issue, re-installing the app may fix it.
    However, please be informed that once you uninstall the app, the data will be lost.
    You can restore your data by using "Transfer Code". Please note that you need "User ID" and "Transfer Code" to conduct a data transfer.
     
    ※We don't take any responsibilities of loss caused by procedures described in this note.

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  • My in-app purchase is failed. Please help me.
    Fee/Point
    Please confirm your payment with the following procedure when your in-app purchase didn't go through correctly;
     
    [1] Log-in to Google Wallet(https://wallet.google.com/) with your Google account which is connected to the app
    [2] Display the purchase history
    [3] Check the purchase information on the list
     
    If you were able to confirm your purchase, please turn OFF the power of your device once and turn it ON, then check the Multitasking before you restart the app.
     
    [NOTES]
    The in-app purchase may take few 

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  • Please cancel the order.
    Fee/Point
    If the app has been purchased from Google Play, you are entitled for a refund if you cancel it within 2hours from purchase on Google Play.
     
    However, if there are no errors or malfunctions in the app, we don't accept refund under any circumstances. With this case, we are unable to refund your purchase. 

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  • Please help me with my purchase.
    Fee/Point
  • What OS are supported?
    Compatibility
    (As of Feb 5, 2019)
    Recommended OS Version:
    Android 6.0 and later

    【Notes for operation】
    (1) This service may not work properly according to your utilization statusand the factors of your using device-specific, even if you use the application in the recommended OS. 
    (2) x86 based devices are not supported. 
     

    Was this QA useful? useful useless Thank You

  • I cannot login the app. What should I do?
    Compatibility Data Transfer
    If you are having trouble logging in to the Dragon Ball Legends, please check 1 to 3 below.

    1. Troubleshooting Steps for Stable Network Environment
        You may experience errors if you are attempting to play the game within an unstable network environment.
        In such cases, we would like you to please try the following troubleshooting steps:

       ----------------------
         - Switch connections between mobile data and Wi-Fi
            *If you switch connections in the middle of gameplay, it may cause unexpected errors to occur. Please close the app before changing connections and try again.
         - Upgrade the speed/data limit or service of your Mobile Data
         - Confirm if there are any issues with the Wi-Fi modem and router, and restart the devices
         - Confirm if the Wi-Fi router is properly connected to the Internet
       ----------------------

    2. Cases that Unable to Play Normally or Perform Data Transfer with
        In addition, if the following conditions apply, the relevant game data would be the one that you are unable to play normally or perform Data Transfer with.
        As such, please check if they apply to your case.

       ----------------------
         - Attempt to perform Data Transfer for the same gameplay data on multiple devices
         - Data was restored using backup data from the device storage or Cloud services
         - The account has been suspended due to violations of the game's terms of service
       ----------------------

    3. Notes for Data Trasnfer
        Thus, if you are facing login error during data transfer, please also check if they apply to your case.

       ----------------------
         - "Data Transfer Setup" had been completed properly
         - You selected an SNS Account that had been used for any "Data Transfer Setup" in the game
         - You logged in the SNS account used in "Data Transfer Setup" on your device
         - The SNS account used in "Data Transfer Setup" has not been deactivated (Not unsubscribed from the service)
         - The account information of the selected SNS Account is correct
         - Already 24 hours have passed since the last Data Transfer
       ----------------------

    If you cannot log in even after performing the above troubleshooting steps, please also refer HERE.
     

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  • “Error code CR732762” is popped up. What should I do?
    Compatibility
    Please note that you may experience errors if you are attempting to play the game within an unstable network environment.
    In such cases, please try the following troubleshooting steps:

     ----------------------
        - Switch connections between mobile data and Wi-Fi
          *Please note that if you switch between connection types in the middle of gameplay, an error may occur.
          So please refrain from switching between LTE and Wi-Fi connection while playing the app. Please close the app first, then switch your connection type and confirm if it resolves the issue.
        - Upgrade the speed/data limit or service of your Mobile Data
        - Confirm if there are any issues with the Wi-Fi modem and router, and restart the devices
        - Confirm if the Wi-Fi router is properly connected to the Internet
     ----------------------

    In addition, if the following conditions apply, the relevant game data would be the one that you are unable to play normally or perform Data Transfer with.
    As such, please check if they apply to your case.

      ----------------------
       - Attempt to perform Data Transfer for the same gameplay data on multiple devices
       - Data was restored using backup data from the device storage or Cloud services
      ----------------------

    Please also note that a game account cannot be logged in on multiple devices.

    Was this QA useful? useful useless Thank You

  • “Error code CR990504” is popped up. What should I do?
    Compatibility
    Please update the application to the latest version via the Google Play Store / App Store and switch connections between mobile data and Wi-Fi, and then play the game with a stable connection.


     

    Was this QA useful? useful useless Thank You

  • The event mission "Complete mission ●● times" does not count up properly.
    How To Play
    Please be informed that the missions will only be counted by the number you achieved in the "relevent" mission.
    ※"Challenges" set for each stories, will NOT be counted as "Missions".

    If the counts of the mission seems not working properly, we deeply appreciate it if you could try playing the game once again, referring the notes above.

    Was this QA useful? useful useless Thank You