I used a Rainbow Gem to expand my Character Box, but the box limit was not expanded. What should I do?
Data Transfer


Please try the following: 

1. [Other] > Back to title

2. Restart the app 

If your Character Box still hasn’t expanded correctly even after performing the above mentioned procedures, please contact us with following information: 

1. The [ID] on your profile page 

2. Date and time of the issue 

Was this QA useful?

If you can not find possible solutions from FAQ, please send your inquiry from below.

Support Form
Comments and Requests

Please send your Comments and Requests from below, which will be forwarded to the responsible departments.

We cannot respond to inquires received from「 Comments and Requests」form , however we will forward them to responsible departments.

Comments and Requests
Return to top of search page