Q

I used a Rainbow Gem to expand my Character Box, but the box limit was not expanded. What should I do?
Data Transfer

A

Please try the following: 

1. [Other] > Back to title

2. Restart the app 

If your Character Box still hasn’t expanded correctly even after performing the above mentioned procedures, please contact us with following information: 

1. The [ID] on your profile page 

2. Date and time of the issue 

If you can not find possible solutions from FAQ, please send your inquiry via the “Support Form” below.

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