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Frequently searched FAQs

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I want to restore my account
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Can I back up the game data?
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[IMPORTANT]Password setting
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[IMPORTANT]Will the game data be lost if I delete the app?
How To Play
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How can I change the language used in app?
Data Transfer
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I consumed my crew for Power Up by mistake. Can you give it back to me?
Others/Notes
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I'm always getting the same character from Rare Recruit
Fee/Point
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About " Rainbow Gem"
Data Transfer
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[Important] Data migration procedure
Fee/Point
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Rainbow Gem purchase issue(iOS)
Others/Notes
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The application crashes.
How To Play
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Can I change the time setting of my device?
Compatibility
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What OS are supported?
Data Transfer
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[Important] Notes regarding data migration
Others/Notes
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In which country is the game available?
Others/Notes
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I am not receiving a response from the Support Office.
Data Transfer
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USE of [Expand Character Box]
Others/Notes
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There are users who are in violation of the Terms of Service
Data Transfer
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Reflection failure of Rainbow Gem
How To Play
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How can I delete messages altogether?
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