ONE PIECE TREASURE CRUISE

App Store

Important notices

FAQ

Data Transfer
I want to restore my account.
Data Transfer
[Important] How do I migrate my data?
How To Play
How can I change the language used by the app?
Data Transfer
[Important] How do I set my password?
Data Transfer
Can I back up my game data?
Data Transfer
[Important] Will game data be lost if I delete the app?
Fee/Point
How do I purchase Rainbow Gems?
Fee/Point
I purchased Rainbow Gems, but they aren't reflected in the app. What should I do?
Others/Notes
In which countries is the game available?
How To Play
If I change the time settings on my device, will this affect the game?
Data Transfer
I accidentally sold / used a character for a Power Up that I didn't want to. Can you send that character back to me?
Compatibility
What OS are supported?
Others/Notes
I've noticed users who are in violation of the Terms of Service.
Data Transfer
[Important] What do I need to be aware of regarding data migration?
Others/Notes
I keep getting the same character in Rare Recruit.
How To Play
The game is crashed in the middle of a summon. I want to check the result of the summon.
Data Transfer
I used a Rainbow Gem to expand my Character Box, but the box limit was not expanded. What should I do?
Others/Notes
I sent a support request to the support desk, but have yet to receive a response after 24 hours. When can I expect a response?
How To Play
How can I delete all of my messages at once?
Data Transfer
I used a Rainbow Gem to recover Stamina, but my Stamina hasn't recovered. What should I do?
Inquiries

If you can not find possible solutions from FAQ, please send your inquiry from below.

Support Form
Comments and Requests

Please send your Comments and Requests from below, which will be forwarded to the responsible departments.
We cannot respond to inquires received from「 Comments and Requests」form , however we will forward them to responsible departments.

Comments and Requests
Return to Customer Support TOP