The app is unstable. What should I do?
If you experience issues such as delayed operations and unstable performance on your device, refer to the following:
■Confirm that you are using a recommended device
See below for compatible OS versions
For Android
For iOS
■Try restarting the app
■Check that there is enough available space on your device
If there is not enough space to create the require save files, increase the amount of available space on your device and restart the app.
If you can not find possible solutions from FAQ, please send your inquiry from below.
Please send your Comments and Requests from below, which will be forwarded to the responsible departments.
We cannot respond to inquires received from「 Comments and Requests」form , however we will forward them to responsible departments.