【SAOVS】The game is crashed in the middle of a summon. I want to check the result of the summon.
There is no possibility that consuming 「Variant Crystals (VC)」without gaining a new character from scout.
Please check the acquired characters,ability cards following the steps below :
■ 「Members」 > 「Character enhancement」 > 「Filter」 on the upper right > Select 「Order Obtained」 in 「Sort」
■ 「Members」> 「Ability Card enhancement」, 「Filter」 on the upper right > Select 「Order Obtained」 in 「Sort」
If you are unable to confirm with the above, please contact our support team, and make sure to include the following information.
[1] Username
[2]User ID
[3] Date and time of occurrence (date and time of scout in question)
[4] Before opening the scout page, what page did you visit (e.g., a character list page, a quest stage, Gallery page, the shop page, etc.)?
[5] How long have you been playing before the problem occurred?
[6] Please provide as much as detailed information that possible to be related.
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