I did not receive the confirmation code upon registering my e-mail address.
If you did not receive the confirmation code upon registering your e-mail address, please check that one of the following may not be the cause of the issue.
1. Depending on your network connection, it might take some time for the e-mail to arrive. Please wait a short while and then check your e-mail again.
2. Please check that the e-mail has not been redirected to your spam folder.
3. Please check your e-mail provider allows e-mails from "id.banapassport.net".
4. Please confirm that the registered e-mail address was entered correctly.
If you can not find possible solutions from FAQ, please send your inquiry from below.
Please send your messages regarding our network contents via the following form. We will forward them to the relevant department.
We do not provide individual replies, but your messages will be passed on to the appropriate department.