I did not receive the confirmation code email when registering my e-mail address.
If you did not receive the confirmation code e-mail when registering your e-mail address, please check the following possible causes.
1. Depending on your network connection, it may take some time for the email to be delivered.
Please wait for a while and then check your inbox again.
2. The email may have been redirected to your spam or junk folder.
3. Please ensure that your email provider allows messages from “id.banapassport.net”.
4. Confirm that your registered email address has been entered correctly.
If you can not find possible solutions from FAQ, please send your inquiry from below.
Please send your messages regarding our network contents via the following form. We will forward them to the relevant department.
We do not provide individual replies, but your messages will be passed on to the appropriate department.