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Please copy the content under ◆Questions◆ below, paste it into the Details field of the inquiry form,
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◆Questions◆
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■ Bandai Namco ID (email address):
※Please provide all email addresses that may be linked to your account.
■ Member Number (BNID):
■ Customer ID:
■ Name of the service where the issue occurred (site name, game title, URL, etc.):
■ Access code for the Bandai Namco Passport account associated with the issue:
■ Detailed description of the reported issue:
※Include operation steps, screens displayed, and any text shown on the screen.
※If applicable, please provide the exact error message or error code.
■ Images confirming the issue:
※Attachable when submitting the inquiry.
■ Any other details:
※Please include any additional information, no matter how minor, that you have noticed.
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