Q

【Nintendo Switch: General】Experiencing long wait times or difficulty with matching
Troubleshooting

A

If you are having trouble matching with other players or experience long matchmaking times, 

please review the following points and try the suggested solutions.

■ Wired Internet Connection

For instructions on how to set up a wired connection, please check Here.

(You will be redirected to the relevant section of the official Nintendo Switch website.)

■ Check Your Internet Connection Status (NAT Type)

To ensure a smooth online experience, we recommend a NAT type of A, B, C, or D.

Depending on the NAT type, matchmaking may not function properly. 

Please confirm or review your internet environment accordingly.

* For details on how to check the NAT type, please visit Here.

(You will be redirected to the relevant section of the official Nintendo Switch website.)

Was this QA useful?
Useful Couldn't resolve even following the steps. Q&A content didn't match Content was outdated Not helpful (Other reasons)
Inquiries

If you can not find possible solutions from FAQ, please send your inquiry from below.

Support Form
Comments・Requests・Support Messages

Please send your messages regarding our network contents via the following form. We will forward them to the relevant department.
We do not provide individual replies, but your messages will be passed on to the appropriate department.

Comments and Requests
Return to FAQ List Page
Return to Customer Support TOP