Experiencing communication errors during battle
If you experience communication errors during battle, they may be caused by the following factors.
Please try the troubleshooting steps below.
■ Possible Causes
・Unstable network connection
・Other devices (PCs, consoles, or mobile devices) using large amounts of bandwidth
・Insufficient storage space on your device
・Running a communication security system
・Using a VPN
■ Troubleshooting Steps
If communication errors occur during battle, try the following.
・Play the game in an area with a more stable connection.
・Switch your network connection (Wi-Fi / 4G / 5G).
・Review the network usage of other devices (PCs, consoles, or mobile devices).
・Restart the game.
・Adjust the graphics settings of this game via Menu > Graphics.
・Close other applications running on your device.
・Review the settings of network-related security tools or VPNs.
・Restart communication devices, such as terminals or routers.
If you can not find possible solutions from FAQ, please send your inquiry from below.
Please send your messages regarding our network contents via the following form. We will forward them to the relevant department.
We do not provide individual replies, but your messages will be passed on to the appropriate department.