What OS are supported?
(As of 2026/8)
The compatible device models and OS versions are as follows.
<Recommended OS>
・iOS 17.0, 4GB RAM or higher
*Please note: iPhone XS and XS MAX are not covered under our operation guarantee.
・Android 12.0, 6GB RAM or higher
【Notes regarding operation】
1. Please only use the app on devices which meet the requirements listed here.
2. Even if your device meets these requirements, the app may not operate correctly due to particularities of your device or environment.
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