Regarding the delay with the purchase reflection

Thank you for using BANDAI NAMCO Entertainment services.

Currently, we are confirming that unspecified large number of people are experiencing unreflection of their in-app purchase due to the usage of your network.
Please be noted that this issue may be solved when a certain time pasts, therefore we would like you to confirm it again later.
However, if your purchase does not come through even after 2-3days, then we would like you to contact us with following information;

[1] Date and Time of your purchase
[2] Transaction ID number
[3] The content of your purchase

We apologize for the inconvenience.