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FAQ　193

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Data Transfer
[Important] How do I set my password?
Billing Related
Troubleshooting
Items purchased from the Web Store are not appearing in the app
Data Transfer
[With video] How can I transfer my game data to another device?
How to Play & Controls
How can I send a Friend Request?
Ways of utilization
Is there a point of contact for inquiries about Xsolla?
Others
What is a promotion code?
How to Play & Controls
Will identification be required before entry?
Purchase
Is it possible to cancel after making a purchase?
Data Transfer
【IF】Are there any notes I should be aware of while I do Data Transfer?
Data Transfer
It displays error code 「S-0101-024」
How to Play & Controls
I cannot connect with other players on the "Connecting Screen".
How to Play & Controls
Can I use the same save data across devices?
Billing Related
Please let me know how to cancel the boost mode subscription.
Data Transfer
How can I transfer my game data to another device?
How to Play & Controls
I forgot my linked account for my game data. Is there any way to check it?
Billing Related
【Android】Confirming Your Purchase History
Troubleshooting
"Purchase Failed" Error Appears on the Home Screen
Billing Related
Please let me know about "Boost Mode Validity Period".
Data Transfer
【Data Link】About the Procedure for Backing Up and Transferring Game Data Using Apple Account
Data Transfer
If I delete the app, will my data also be deleted?
Data Transfer
I failed to complete social media account authentication
Billing Related
Where can I find order numbers?
How to Play & Controls
The game is crashed in the middle of a summon. I want to check the result of the summon.
Billing Related
I purchased an item but it was not added to my account, what can I do?
Data Transfer
How can I transfer my game data that already set up data transfer to a new device?
Data Transfer
What do I need to be aware of regarding data transfer using my linked Apple account?
Data Transfer
[With video] How Can I Transfer My Game Data?
How to Play & Controls
【IF】The game crashed in the middle of an Order. I want to check the result of the Order.
Troubleshooting
【GPG】What are the precautions when playing the Google Play Games version?
Billing Related
【iOS】Confirming Your Purchase History
Others
For Players who have troubles of updating the app
Others
For Players who have troubles of updating the app
Billing Related
Purchased are not reflected
Data Transfer
I have not linked my game to a third-party account. What should I do?
Data Transfer
I have not linked my game to a third-party account. What should I do?
Purchase
What payment methods are available when purchasing from the Web Store?
Billing Related
I purchased an item but it was not added to my account, what can I do?
How to Play & Controls
The app closed forcibly after I had performed a summon before I was able to receive the character from the summon with only Dragon Stones being consumed. What should I do?
Billing Related
About Using the Web Store
Billing Related
The purchased Dragon Gems are not reflected
Billing Related
I would like to cancel my membership of the BANAPASSPORT Card Site.
Billing Related
Web Storeのご利用について
Data Transfer
[With video] How can I transfer my game data to another device?
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