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  • DRAGON BALL
How do I unlink my social media account?
I deleted my social media account without unlinking my game data. Can I still transfer my game data?
I accidentily deleted my game data without first linking it to a social media account. Can you restore it for me?
I got a "TK100701--20479" error.
Are there any ways to backup my game data other than linking a social media account?
I'm getting a dialogue that says "Invalid key hash" and can't transfer my data.
I'm getting an error that says "Data transfer failed. Please log in to the service you selected for transfer on your previous device."
I performed a Summon that consumed Chrono Crystals but I didn't get a character. What should I do?
Even though my Z Level when up, my Energy didn't recover.
I cannot class up. What should I do?
I'm getting “Error code CR190001-0005”. What should I do?
Items / Chrono Crystals I acquired aren’t showing up in my Gift Box. Why is that?
My Login Bonus doesn't seem to be registering. Why is that?
Missions of "Finish a character with ●●● Element xx time(s)" does not count up properly.
The event mission "Complete mission ●●● xx times" does not count up properly.
I cannot access new story content.
I'm getting “Error code CR990504”. What should I do?
I'm getting “Error code CR732762”. What should I do?
I cannot login the app. What should I do?
【DB LEGENDS】 The message: "Due to a Terms of Service violation, this user data cannot be used" displayed and I cannot login to my account.
What happens if I can't make a payment due to insufficient balance when my LEGENDS Pass is automatically renewed?
【DB LEGENDS】Error Code: TK201003-0002
【DB LEGENDS】I cannot exchange for Chrono Crystals at the Exchange Shop.
【DB LEGENDS】I don't know how to perform an assist in co-op battles.
【DB LEGENDS】Even after clearing Missions from my Mission Plan, my Plan Grade won't increase, and I can't receive the Plan Grade Rewards.
【DB LEGENDS】My Chrono Crystals disappeared after performing a Data Transfer.
【DB LEGENDS】What's the difference between the character rarities?
【DB LEGENDS】What's a Limit Break?
【DB LEGENDS】What are the basics of party formation?
【DB LEGENDS】What is the Exchange Shop?
【DB LEGENDS】What do the colored gems (red, yellow, green) on Equipment mean?
【DB LEGENDS】How do I use the Multi-Z Power I've obtained?
【DB LEGENDS】What's Friendship Rank?
【DB LEGENDS】I didn't receive Ranking Rewards despite placing high in the Tournament of Power League Rankings.
【DB LEGENDS】Is it better to perform a Rising Rush at the same time as my Buddy?
What should I do when the internet cannot connected and instantly get disconnected?
I don't know how to play the game, what should I do?
【DB LEGENDS】 Can I transfer game data between different OS?
【DB LEGENDS】Will the game data be lost if I delete (uninstall) the app?
【DB LEGENDS】I forgot my Bandai Namco ID and password that I used to set up the 「Data Transfer Settings」 for my game data. Is there any way to check it?
In a Rating Match (PvP), a warning message appears even the internet is properly connected. Why is this?
I'm getting “Error code CR701002”. What should I do?
I received the error code CR032755-4370. What should I do?
When I start the application, a screen saying "Error Code 1-0000-00001 A communication error has occurred." What should I do?
I entered a code for a "DRAGON BALL Games Battle Hour 2022 Event-Exclusive Official T-Shirt", but an error appears, or I get a message saying that the code has already been redeemed.
I entered a code for a "DRAGON BALL Games Battle Hour 2022 Event-Exclusive Official T-Shirt", but I haven't received the T-shirt item for my avatar.
What is the expiry date for the code that comes with a "DRAGON BALL Games Battle Hour 2022 Event-Exclusive Official T-Shirt"?
I can't receive my pre-login reward.
My screen freezes. / I'm having issues controlling my character. / The app is crashing.
I can't join the arena. / I can't connect to the arena.
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